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Willing & Able: recruiting, managing and retaining volunteers in museums and galleries

This handbook has been designed to provide both volunteers and volunteer leaders in museums with a broader understanding of why a new approach to volunteer management is vital to the viability of their museum.

The handbook also aims to provide volunteers and volunteer leaders with the tools to find new and innovative ways of engaging, managing and maintaining volunteers.

Who is this handbook for?

This handbook will be useful for anyone involved in volunteering, including:

  • Museum or gallery volunteers
  • Managers or coordinators of volunteer programs in museums
  • Managers or coordinators of one-off, short-term or long-term projects requiring volunteers

Whether you have an existing volunteer program or you are considering establishing one, the handbook will be a useful starting point for developing and reviewing your volunteer program.


Museums & Galleries Queensland
122 Gerler Road
Hendra QLD 4011

t: (07) 3059 9740 / Freecall within QLD: 1800 866 101

ABN: 32 109 874 811
ACN: 109 874 811

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